UX Research · Service Design
Field Research Kit
Tools that helped a discovery team synthesize insights 3x faster.
- Client
- Internal
- Year
- 2023
- Role
- UX Research · Service Design
Overview
A suite of research tools and templates that streamlined how the discovery team captured, tagged, and synthesized field interviews.
The challenge
Research insights were scattered across documents and tools. We needed a single, structured workflow from interview to insight.
Outcome
Synthesis time dropped by 3x and research findings were adopted into roadmaps far more consistently.